SG

Design Experience

​​​​Duck Creek Technologies  2019 - Present

UX Design Architect/Product Design

Progressed from Senior UX Visual Designer to UX Design Architect, expanding from design-system leadership and product design into broader ecosystem-level UX initiatives. Led the evolution of a scalable, accessible design system across Duck Creek’s diverse enterprise SaaS portfolio while designing product experiences, workflows, and UI patterns for enterprise product owners, knowledge workers, technical configurators, business users, and consumers. As UX Design Architect, expanded this work across multiple product teams and suite-wide initiatives, connecting user needs, product workflows, business goals, and technical constraints across products ranging from legacy to modern experiences. Designed cross-product workflows and integrations while helping evolve the design system for modern front-end architectures, MCP-enabled workflows, and generative AI use cases, creating more cohesive and scalable experiences across the product ecosystem.​

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YOTTAA   2019

UX Design Consultant

Development of UX consistency, via product information architecture and visual standards, across modern and legacy software used to accelerate, optimize, and monitor eCommerce sites.

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Ericsson  2014 - 2019

UX Visual Designer II

Designed consumer and enterprise experiences for a multi-platform television and content-management ecosystem spanning cable and streaming devices, mobile applications, operator portals, and analytics dashboards. Partnered with Product Owners and developers in an Agile environment to translate complex content, subscriber, metadata, and operational workflows into intuitive user interfaces and interaction flows. Designed both customer-facing and back-end operator experiences, taking projects from wireframes and workflows through visual design, specifications, and implementation documentation, including analytics dashboards supporting quality control and monetization. Supported products brought to market by Bell and TELUS, Canada’s largest telecommunications operators.​

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Azuki Systems  2011 - 2014

Graphic & UX Visual Design Lead

Served as the sole creative designer for a fast-paced technology startup, leading corporate branding, marketing, presentations, and technical communications while expanding into product UX. Worked directly with developers and engineers to design a white-labeled video consumption platform across devices, along with the accompanying backend operator management software. Products were deployed by HBO, Showtime, Epix, CenturyLink, and other major content and service providers.​

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OnPoint Media & Esente Music Group  2009 - 2011

Graphic Designer

Created brand identities, websites, marketing campaigns, and promotional materials for small businesses and independent musicians across print and digital media. Built an early foundation in visual communication, branding, and translating business goals into cohesive visual experiences.​

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451 Marketing  2006

Graphic Designer

Worked on print and web design from client concept and progress meetings as well as presentations through final designs for clients including Black Duck Software, DestinationWedding.com, Volvo, MIT, and two of Boston’s largest hospitals.​